Mission & Change Policy
At ARTIQ we always try to get your jewelry in your hands as soon as possible! For shipments within Greece, we cooperate with the company ELTA COURIER. For orders over €80.00 shipping is free.
Shipping service within Greece:
For shipments within Greece, the cost is 4 euros and an indicative delivery time of 5 working days
Overseas Shipping Service
For shipments abroad to destinations within the European Union, the fee is 10 euros and we cooperate with the E.LT.A. The delivery time varies depending on the destination – we estimate 7 working days as an indication. Cash on delivery service is not valid in foreign countries.
Change Policy
At ARTIQ, the service and satisfaction of our customers is our priority! If you are not happy with any of our products, we give you the opportunity to change/replace a piece of jewelry with another one within 15 days from the date of receipt. A basic condition for the exchange is that the jewelry is in the same condition in which you received it and that it has not been worn. The return is made to our store in Thessaloniki:
ARTIQ, Eptapyrgiou 108A, 54634, Thessaloniki, Ano Poli, Greece.
The company covers changes for the following cases:
Change – I’m not happy with my jewelry
Change – Wrong product
Replacement of defective product
Shipping costs are your responsibility. You should fill out the form below and include it in your return package. You can also exchange your jewelry from purchase in our eshop and store.